Careers

Career Opportunities

We're building a new kind of team. One made up of grand thinkers, creators and makers; of those excited to run head-on into the challenges facing the world's most respected brands. This team is harnessing the power of experiential in all its forms to create mind-blowing experiences and drive industry-leading business performance. Sound exciting? Then let's talk. Check out our available positions below, and let us know what you're going to bring to the team.

Project: WorldWide and its subsidiary Agencies are Equal Opportunity Employers.

Benefits

We expect a lot from our people, so it’s fair for them to expect a lot from us. A sample of the benefits we provide includes:

  • 25 days holiday each year
  • GPJ Birthday Day –
    a day off to celebrate your birthday
  • Contributory pension scheme and
    regular personal finance seminars
  • Life assurance
  • Season ticket loan
  • Regular social events including
    All Company get-togethers,
    summer and Christmas parties
  • Annual employee peer
    recognition awards
  • Comprehensive
    healthcare insurance
  • Corporate rate
    gym membership

Expand < GPJ Pipeline
All Locations

Don’t see a job for you?

Don’t worry. We’re always looking for the world’s top talent. Apply now. Tell us why you have what we need, and let’s change the world together.

Apply now

Expand < GPJ Internship
All Locations

As a GPJ intern, you’ll act as a vital source of energy, inspiration and knowledge to every part of the team. Just like a full-time employee, fresh ideas, current trends and a whatever-it-takes attitude are your responsibility from Day 1. In return, we’ll capture, promote and champion your personal and professional goals while exposing you to all aspects of the agency lifestyle.

Do you have what it takes to be part of the GPJ team? Are you passionate, driven and looking to push yourself? Most importantly, are you hungry to learn what it takes to be the #1 global experience marketing agency in the world? Then apply now for the GPJ Internship Program, and prepare to experience a whole new world.

Apply now

Expand < Customer Service Representative
EMEA Region

Position Title: Customer Service Representative

Location: Kingston upon Thames, KT1

Reports to: Registration Project Manager

Date: August 2017

Primary job purpose:

The WBES department is the first touch point for our client’s attendees and partners who are attending their events, so this first impression is of the up most importance. A large proportion of all roles in the department is answering and responding to attendee’s requests via phone and email exchange.

The department is responsible for delivering over 100 events so high energy levels are essential, a willingness to learn on your feet, having a great attention to detail and the ability to collaborate with your colleagues in wide-ranging situations.

The WBES department is made up of Senior Registration Project managers, Registration Project managers and Registration Co-ordinators that support clients, these are the people who you would be interacting with on a daily basis in order to meet client deadlines.

The ideal candidate will be a highly motivated and personable, someone who is confident, proactive and enjoys getting things done. This person will need to be a people person, enjoy and value the importance of good processes and also someone who is confident with using a variety of different software systems, that are taught as part of the on-boarding.

Above all, we want someone who is unflappable and really enjoys organising and dealing with people. Personality and fit within the wider GPJ team are important credentials as our success is built upon our strong team spirit.

Key Accountabilities:

Customer Service Representatives provide information and assistance to attendees of small to large corporate events for a variety of clients. Professional and friendly verbal and written communication are the main requirements. We provide training on the tools you will use and access to necessary information as well as an escalation path for questions and scenarios not covered in the documentation.

Essential Responsibilities:

• Manage delegate queries via email and telephone ensuring customer service levels are maintained at all times

• Answering phones in a timely manner with a professional and pleasant demeanor

• Responsible for monitoring your own phone status (in ‘ready’ mode) to ensure they are able to take the next incoming call.

• Responding to emails within your event(s) within 24 hours. This is a team effort and all team members must contribute as equally as possible. We are contractually obligated to answer emails within one business day.

• Voicemail: customer service representatives are responsible for checking and responding to voicemails on their assigned events every work day.

• Providing ongoing updates to Registration Project Manager on any “hot topics” that might need greater discovery and understanding for client feedback

• Immediately raising any reported issues to the Registration Project Manager if highlighted in emails or calls

Person Specification:

The position requires proactive interaction with peers and colleagues across the business. Being able to go the extra mile to make sure that our clients clients and partners are always satisfied. You need to have the ability to work independently and manage own workload in a fast paced environment and the ability to retain and recall information. Ability to deal with multiple requests from multiple different people, with confidence and the ability to prioritise. Being friendly and collaborative is essential to the success of this role.

Essential:

• Ability to work quickly and under pressure

• A professional attitude when dealing with delegates

• Strong written (i.e. good standard of spelling and grammar) and verbal communication skills are essential

• A clear and friendly telephone voice, with confidence to handle difficult phone queries

• Proactive approach to work

• Good teamwork skills and the ability to work unsupervised

• Proven history of demonstrating a high level of professionalism

• Flexible working approach with ability to work evenings/weekends if needed

• Our clients rely on discretion. Internal policies are not to be discussed with callers, emailers or outside of the office.

• Time Management is essential to ensure that phone lines are being managed over contracted times.

Highly Desirable:

• Comfortable working in multiple technical environments; strong database skills

• Capable of communicating in another European language

• Experience within a marketing agency would be an advantage

Work Environment:

• Working hours are 8am - 4.30pm / 9am - 5.30pm with an hour for lunch from Monday to Friday

• Travelling onsite for events might be required

• There may be at times a requirement to work longer than the above and occasional weekends

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments

Apply now

Expand < Registration Coordinator
EMEA Region

Position Title: Registration Coordinator

Location: Kingston upon Thames, KT1

Reports to: Registration Project Manager

Date: August 2017

Primary job purpose:

The WBES department is the first touch point for our client’s attendees and partners who are attending their events, so this first impression is of the up most importance. A large proportion of all roles in the department is answering and responding to attendee’s requests via phone and email exchange.

The department is responsible for delivering over 100 events so high energy levels are essential, a willingness to learn on your feet, having a great attention to detail and the ability to collaborate with your colleagues in wide-ranging situations.

The WBES department is made up of Senior Registration Project Managers and Registration Project Managers that support clients, these are the people who you would be interacting with on a daily basis in order to meet client deadlines.

Key Accountabilities:

The position requires daily interaction with the Registration Project Manager and is the client’s secondary contact for registration; this requires strong project management and communication skills. Must have the ability to work off a timeline and keep the project on time and make independent judgement in the resolution of customer service issues.

Essential Responsibilities:

• Manage delegate queries via email and telephone ensuring customer service levels are maintained at all times

• Responsible for data integrity on web reporting and in databases

• Testing registration systems and troubleshooting basic technical issues

• Daily interaction with Registration Project Manager to provide ongoing updates

• Be the client’s second main contact for registration

• Project manage internal & external requirements within timelines

• Supporting registration reporting requests from client and Registration Project manager

• Manage multiple events and event roles simultaneously with ability to prioritise effectively

• Managing external suppliers and some experience with contracts advantageous

• Organise and managing all materials for onsite

• Work with Funds manager when necessary

• Support the managing of housing blocks and rooming lists as requested by Housing Manager, when applicable.

Person Specification:

The position requires proactive interaction with peers and colleagues across the business. Being able to go the extra mile to make sure that our clients clients and partners are always satisfied. You need to have the ability to work independently and manage own workload in a fast paced environment and the ability to retain and recall information. Ability to deal with multiple requests from multiple different people, with confidence and the ability to prioritise. Being friendly and collaborative is essential to the success of this role.

Essential:

• Ability to work quickly and under pressure

• A professional attitude when dealing with delegates

• Strong written (i.e. good standard of spelling and grammar) and verbal communication skills are essential

• A clear and friendly telephone voice, with confidence to handle difficult phone queries

• Strong multi-tasking and time management skills to include managing concurrent tasks efficiently

• Proven project management skills

• Detail oriented, strong organizational skills • Proactive approach to work

• Good teamwork skills and the ability to work unsupervised

• Experience in supporting or managing client projects with over 500 attendees

• Must have the ability to work with client(s), co-workers and vendors in multiple locations and time zones, as needed

• Needs to have strong overall Microsoft office skills, especially Excel

• Proven history of demonstrating a high level of professionalism

• Flexible working approach with ability to work evenings/weekends as needed and away from home/overseas as required

• 6-12 months’ experience in event planning environment preferred

Highly Desirable:

• A good level of technical skills and comfortable working in multiple technical environments; strong database skills

• Capable of communicating in another European language

• Hotel experience, both reservations and front desk a plus

• Experience within a marketing agency would be an advantage

Work Environment:

• Candidate will work primarily in an office environment with heavy emphasis on computer and phone work.

• Working hours are 8am – 4.30pm / 9am - 5.30pm with an hour for lunch from Monday to Friday

• There may be at times a requirement to work longer than the above and occasional weekends

• Travelling onsite for events might be required

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments

Apply now

Expand < 3D Designer (full-time, freelance)
EMEA Region

Position Title: 3D Designer

Location: Kingston upon Thames, KT1

Reports to: Creative Services Director

Date: July 2017

This is an exciting career opportunity for the right candidate to join our design team, creating environmental conference and exhibition spaces.

You will help to push the quality of the 3D technical drawing packs forward and strive to deliver the best work, with speed and agility.

GENERAL DUTIES AND RESPONSIBILITIES

Key Responsibilities:

  • Povide 3D technical drawing packs to the highest standard, with strong visual skills and an eye for detail
  • Interpret client briefs to create compelling design, paying particular attention to budget restrictions and environmental trends.

The right candidate will be:

  • Highly proficient in SketchUp with excellent attention to detail (essential)
  • Experience in 3D Studio Max and AutoCAD (ideal)
  • Creative, self-motivated and highly driven
  • Able to work under pressure and plan own workload
  • A team player but able to work independently
  • Passionate about environmental and exhibition design
  • Calm and positive, with a can-do attitude. It is a large team working on a wide variety of environments, often against tight deadlines

Ideal applicant will have at least 5 years working experience in a design studio.

APPLICATION PROCESS

As part of your application, please submit a brief statement outlining why you feel you are suited to the role. Within this brief statement, please indicate current work status, expected day rate and any notice periods that will apply. Applicants without this statement will not be considered.

Apply now

Expand < Senior Event Manager
EMEA Region

Position Title: Senior Event Manager

Location: Kingston upon Thames, KT1

Reports to: Event Director/Account Director

Date: July 2017

Primary job purpose:

Reporting to an Event Director/Account Director, the Senior Event Manager works within an event services team to deliver events for the client to the highest standard.

Key Accountabilities:

  • You will develop long-term successful relationships with your clients to encourage client retention and satisfaction, taking an active role in developing clients to the mutual benefit and profit of the client and agency.
  • You will have a thorough understanding of your clients' objectives and collaboratively work with your team and internal departments to deliver first class events.
  • Financial processes. Production of costings for each event, budget development and management. Ensuring all projects are up-to-date on JDE throughout the life cycle of the project.
  • Effective supplier management and contract negotiation.
  • You will be responsible for the successful planning, organisation and delivery of a simultaneous range of events, delegating tasks accordingly within the team and working alongside internal teams such as production, creative, program strategy, registration and IT in order to achieve excellent results.
    • Initial brainstorm meeting
    • Proposal generation
    • Initial kick-off meeting along with distribution of project codes
    • Taking and distribution of internal and client meeting noted to wider project team
    • Management of team hours
    • Delegate management
    • On-site management

Person Specification:

Education/Background:

  • The ideal candidate will preferably be educated to degree level, or equivalent. A qualification in event management would be advantageous, but not a pre-requisite.

IT Skills:

  • Computer literate. MS Office, JD Edwards or similar time accounting/project costs system.

Skills:

  • Able to demonstrate significant level of event planning and execution, end-to-end, ideally within an agency environment.
  • Logistics background – including scheduling
  • Demonstrated organisational skills, with strong planning skills.
  • Strong time management skills with ability to deal directly with short-notice deadlines and numerous, simultaneous demands.
  • Strong interpersonal skills – ability to work with client and/or sponsor, under pressure, to gain requirements and deliverables for the project.
  • Strong attention to detail – as demonstrated, for example, when putting together the exhibitor manual.
  • Demonstrated ability to foresee and deal with ‘worst-case scenarios’, demonstrating flexibility and taking challenges in their stride.
  • Ability to maintain good humour whilst dealing with multiple changes and pressure.
  • Able to demonstrate self-motivation and strong work ethic.
  • Fluency in additional European language(s) desirable.

Apply now

Expand < Event Director
EMEA Region

Position Title: Event Director

Location: Kingston upon Thames, KT1

Reports to: Event Services Director

Date: July 2017

Primary job purpose:

The Event Director works alongside a Senior Account Director providing full project management support and leadership to the wider team. As a recognised expert you will be expected to implement an agreed strategy and liaise and coordinate the required services across a wider agency team.

Key Accountabilities:

  • Interpret and drive clear client scope of work
  • Responsible for assessing and agreeing client changes against scope of work
  • Put together and manage a comprehensive and detailed client budget
  • Identify, assess and negotiate with the best supplier for each project
  • Responsible for overall client satisfaction with the program execution as measured utilising an agency review form
  • Reconciliation of the agency’s procured services and internal department costs
  • Continually assessing the agreed event strategy against program development
  • Advise and manage on-site health & safety and security
  • Support new business development
  • Keep up to date with venues across EMEA, event industry trends and agency best practice

Person Specification:

Essential:

  • Significant level of experience in delivering live events. This should include experience and working knowledge of the following areas - creative event concepts, architecture, trade show build, conference organisation, registration and production
  • Strong financial management – including costing and budget development and management
  • Experience within an agency environment is essential
  • Excellent communication skills – written, oral and face-to-face presentation skills
  • Demonstrated client management skills
  • Good analytical and research skills
  • Experience of the IT industry essential and experience of the automotive, FMCG or financial services is a plus

Highly Desirable:

  • Capable of communicating in another European language
  • Experience of working on global accounts would be preferred

Apply now

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